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Privacy Policy


1. Applicable regulations on privacy and data protection 

RIBA MUNDO TECNOLOGÍA SA. aware of the importance of guaranteeing the fundamental right  to the protection of personal data of users and, in this sense, in compliance  with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data (RGPD),  as well as Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD), informs below of the privacy policy that governs the website


2. Identification of the data controller 

The person responsible for the processing of personal data collected through the Website is RIBA MUNDO TECNOLOGÍA SA.  (here in after, RIBA MUNDO), with N.I.F.  ESA40526717 and registered office at Calle en Proyecto N7 Sector 10-2, CP: 46393, Loriguilla (Valencia).  

For any question related to data protection, the user can contact the entity through the following email address: [email protected]. 


3. What kind of personal information do we collect? 

RIBA MUNDO may collect the following personal information from users through the forms enabled on the Website or the communication channels enabled by RIBA MUNDO:  

  1. Form for registering users on the Website: name, surname, email address, telephone,  date of birth, signature, address and, where appropriate, ID. 

  1. Contact form or through any of the means of contact enabled: name, surname, email, and where appropriate, mobile phone. 

  1. Subscription and / or registration to receive commercial communications: name, surname and email address. 


  1. Management of purchases made by the user on the Website: name, surname, postal address, email address, telephone number and bank details. 


  1. Processing of the return of products: name, surname, email, telephone, company, address. 


In addition, RIBA MUNDO collects all information related to browsing the web, as reported in our cookies and bank details policy. 


4. Purposes of the treatment, legitimizing bases and conservation period.  

Depending on the different forms, services or content accessed by the user, the data may be processed for the following purposes: 




Enable the operation of the Website, thereby allowing the user access to the information and content provided therein. 


Consent of the user  and, as the case may be, satisfaction of the legitimate interest, own or of third parties, associated with the proper management, maintenance, development and evolution of the platform, tools, network and associated information systems, allowing its correct functioning, functionalities, access to content and services, as well as the general security of all the previous extremes. 

In general, the data will be kept for these purposes for the essential and necessary time to enable the correct navigation and use of our Website and the contents available through it to which you access. 

Regarding the data associated with the browsing profile, in relation to the analytical cookies that, where appropriate, you have accepted as indicated in our cookies policy, you must attend to the section related to the temporality of the same (see cookies policy). 

Management of the contractual relationship with clients: 

The information you provide us during the purchase process will be used to correctly process the purchase of the product and / or contracting the service, as well as to manage the effective payment of the product or service purchased, process the shipment, manage any incident related to the purchase process. 

Execution of the contractual relationship between the parties, in the terms provided in article 6.1.b) of the RGPD. 

The personal data of customers will be processed while the contract of sale of product or contracting of service signed with the client must be executed. 

The information of the Registered Users will be kept indefinitely unless the User requests the cancellation as a Registered User.  

Subsequently, they will be kept duly blocked during the limitation period of legal actions and after that period they will be deleted. 

Management of the relationship with registered users: The information you provide us in the registration process will be used for the management of Users of the website, so that you can create your user account on the web, access your profile, consult your orders and make your purchases without having to enter your identification data again (name,  surname, email and telephone and ID, if applicable) and delivery address.  

Execution of the contractual relationship between the parties, in the terms provided in article 6.1.b) of the RGPD. Legitimate interest of RIBA MUNDO in  simplifying the purchase process through the automatic inclusion of customer data in the purchase form, in the terms provided in article 6.1.f) of the RGPD 

The information of registered users will be kept indefinitely unless the User requests the cancellation as a registered user.  

Subsequently, they will be kept duly blocked during the limitation period of legal actions and after that period they will be deleted. 

Respond to requests or requests sent through the contact form and / or any other means of contact 

The personal data that you provide us through the contact form and / or any means of contact enabled on the Website, will be treated only to answer your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request you send us. 

The user's consent (article 6.1 a of the RGPD)  and, as the case may be, execution of pre-contractual measures or the contractual relationship between the parties, in the terms provided for in article 6.1.b) of the RGPD.  


The information collected through the form will be used for the period necessary to respond to the query or request for information 

Specifically, the data will be deleted, unless the nature of the query or request requires the conservation of your information for other purposes, in which case we will inform about said purpose of the treatment, the term of conservation and recipients of data, in the corresponding terms. 

Sending newsletter and commercial communications 

We will use your identification and contact information to send you information about the news of the Website, as well as our products and services. This information may be sent electronically (email).  

In the case of users who have signed a contract with  RIBA MUNDO, the legitimizing basis will be the legitimate interest  of RIBA MUNDO to carry out promotional activities through the sending  of its own commercial communications related to products and services aimed at its customers, as recognized in article 21.2 of the LSSI.  

In the event that the user has not signed a contract with RIBA MUNDO, the  latter may process their data for this purpose provided that the user has given their consent (article 6.1 a of the RGPD). 

In any case, you can request the cancellation of the receipt of commercial communications at any time and at no cost, through the following channels: 

  1. By sending an email requesting it to the address ([email protected] ) 

  • Following the instructions at the bottom of the body of each electronic communication you receive. 

The information of the recipients will be kept indefinitely unless the User requests the cancellation of the receipt of new communications.  

Subsequently, they will be kept duly blocked during the limitation period of legal actions, remaining available only to the competent authorities, always in accordance with the applicable regulations. Once this period has elapsed, the deletion will be carried out. 

Transfer of data to the tax administration or other public bodies within the framework of compliance with obligations arising from accounting, tax, consumption, etc. regulations. 

In these cases, your refusal to provide us with personal data that is legally mandatory will imply the impossibility for you to contract products or services with RIBA MUNDO, since doing so would entail a breach of the regulations to which we are subject. 

Compliance with legal obligations arising from accounting, tax, consumption, etc. regulations in the terms provided in article 6.1.c) of the RGPD. 

Not applicable 


5. Veracity of the information provided 

All information provided by the user must be truthful and accurate. For these purposes, the user guarantees the authenticity of all data provided as a result of completing the corresponding forms and / or requests. In any case, the user will be solely responsible for any false or inaccurate statements made, and for the damages caused to RIBA MUNDO, or to third parties, for the information provided. 


6. Recipients of the data and international transfers 

We inform the user that the information collected through the Website may be transferred to the following recipients: 

Trust service providers that can access personal information  in the development of the services they may provide to RIBA MUNDO under their control and to the extent strictly necessary for the provision of the services contracted with them (for example, courier companies, computer scientists in charge of hosting and / or maintenance of the Website). 

Where appropriate, to other companies in the framework of actions and preparatory acts of review prior to commercial operations of any nature, such as merger, spin-off, global transfer of assets and liabilities, contribution or transfer of business or branch of business activity, or any corporate restructuring operation and / or business of a similar nature contemplated in commercial regulations,  based on our legitimate interest in continuing the provision of our services.  

To third parties to whom they are legally obliged to transfer the data, such as Public Bodies and Authorities, the Tax Agency, the Courts and Tribunals or the State Security Forces and Bodies. 

Likewise, we inform the user that, although in general international data transfers are avoided, sometimes it cannot be avoided or is strictly necessary for the proper functioning of the Website. In case of international data transfers, the organizational, technical and contractual measures necessary to guarantee the protection and security of personal data will be adopted (for example, the subscription of Standard Contractual Clauses). 

Notwithstanding the foregoing, in the case of information obtained through certain cookies, international data transfers may be made (for more information, see our